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Role purpose:
Global Expat Pay is experiencing rapid growth, and we now have an exciting opportunity for a Junior Data Analyst to join us. As part of the Customer Success team, you will have responsibility for day-to-day service delivery to our customers. This includes supporting the activation of new services and ensuring an excellent customer experience as part of our service delivery. You will also work closely with our customers to help identify improvement areas and implement new processes according to their operational needs.
Responsibilities:
- Support the day-to-day delivery service to our customers
- Collecting and distributing data accurately to deadlines
- Collaborate during customers and new services activation
- Track customers’ operational needs and requirements
- Recognise and implement process improvement opportunities
Experience and skills:
- Bachelor’s or master’s degree, but relevant experience will also be considered (minimum 2 years desired)
- Project management and service delivery experience (desired)
- Numerical and/or business skills
- Curiosity to innovate and simplify processes using technology-driven solutions
- Ability to work collaboratively with customers and team members to achieve the right outcomes
- Ability to articulate and apply logical decision-making
- Proactive management of workload and deadlines
- Excellent verbal and written communication skills
- German Language to a business standard (preferred)
Additional information:
- Our office is based in Windsor.
- The role may involve some travel to both customer and partner sites based in the UK and Europe.
About Global Expat Pay:
We are simplifying global mobility data and payments. We do this by integrating data across multiple vendors and systems into one simple platform to make the operational management of international assignments more efficient and payments more accurate. Global Expat pay provides a single, trusted source of information that ensures expatriates (internationally mobile employees) can enjoy a seamless global working experience.
Job Type: Full-time
Pay: From £28,000.00 per year
Benefits:
- Company pension
- Enhanced maternity leave
- Life insurance
- Private dental insurance
- Private medical insurance
- Sick pay
- Work from home
Work Location: Hybrid remote in Windsor SL4 1EL
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