Assistant Branch Manager Remotr Job in United Kingdom (Excel Herbal)

Full job description

Overview
We are seeking a dynamic and experienced Branch Manager to lead and oversee daily operations within our retail environment. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management and sales. This role offers an exciting opportunity to manage a motivated team, optimise store performance, and drive business growth. Multilingual or bilingual abilities are highly desirable to facilitate effective communication with diverse customer bases and staff.

Duties

• Lead, motivate, and supervise the branch team to ensure high levels of customer service and operational efficiency
• Oversee daily store operations, including sales, merchandising, stock management, and administrative tasks
• Develop and implement strategies to achieve sales targets and improve overall branch performance
• Manage staffing schedules, conduct performance reviews, and support staff development programmes
• Maintain excellent phone etiquette when engaging with customers and suppliers
• Organise training sessions for team members on product knowledge, sales techniques, and organisational procedures
• Ensure compliance with health & safety regulations and company policies at all times
• Monitor inventory levels and coordinate stock replenishment to meet customer demand
• Foster a positive working environment that promotes teamwork, organisational skills, and organisational excellence

Experience

• Proven management experience within retail or sales environments, ideally in retail management or merchandising roles
• Demonstrable supervisory experience with a focus on team management and leadership development
• Strong organisational skills with the ability to prioritise tasks effectively under pressure
• Excellent communication skills in both spoken and written English; multilingual or bilingual capabilities are advantageous
• Experience in sales management with a focus on achieving targets and driving revenue growth
• Administrative experience including reporting, budgeting, and staff scheduling
• Proficiency in using point-of-sale systems, inventory software, and basic office applications
• Previous experience in customer service roles demonstrating professionalism in phone etiquette and client relations

This position offers an engaging environment for motivated professionals eager to lead a successful team while contributing to the growth of our organisation.

Job Type: Full-time

Pay: From £10,000.00 per month

Benefits:

• Company pension

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