Administrative Assistant – L&D

Job Description

Position – Admin Assistant

Reporting to – L&D Manager

Location – Fully Remote

Contract – Fixed Term – 3 Months

About Cera:

Cera is the UK’s largest HealthTech company and one of Europe’s fastest-growing businesses – harnessing preventative technology and AI to take care out of Britain’s hospitals and into patients’ homes. Our 10,000 carers and nurses deliver around 2.5 million patient home visits a month – a volume greater than all A&E attendances across England.

Cera is now Europe’s largest HealthTech company and one of its fastest-growing businesses, with circa $500 million in annualised revenues, and 150-fold growth in impact over the past five years. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting-edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.

The UK’s Number 1 ranked HealthTech company, Cera’s pioneering approach has been recognised by numerous industry awards including a Newsweek AI Impact Award, the UK Tech Awards’ Tech for Good Prize, Health Tech Digital’s Best Use of Artificial Intelligence, the Deloitte Fast 50 and EY’s prestigious UK Entrepreneur of the Year Award 2024. Cera was recently recognised by TIME Magazine as one of the World’s Top HealthTech Companies, and has been recognised as the Number 1 Healthcare AI Company for 2025.

About the role:

We are seeking an organised and proactive Administrative Assistant to support our Learning & Development team, with a focus on coordinating Oliver McGowan Mandatory Training. The role involves managing administrative tasks, maintaining accurate records, and ensuring training compliance, while also supporting wider business needs to keep the team running efficiently.

Roles and Responsibilities:

• Coordinate Oliver McGowan Mandatory Training (OMMT), ensuring all sessions are scheduled and communicated effectively.
• Liaise with OTMs, branch managers, and other team members to confirm attendance and participation.
• Contact the training provider to arrange dates, times, and any special requirements for sessions.
• Inform the Learning & Development Business Partner (L&DBP) of any concerns, issues, or conflicts relating to training or attendance.
• Take attendance at training sessions and ensure accurate records are maintained.
• Use the LDSS system to process reimbursements for training costs.
• Assist with general L&D administrative tasks, including monitoring inboxes, responding to queries, and supporting the team as required.
• Complete training on all relevant systems and processes to ensure tasks are carried out accurately and efficiently.

Required Skills & Experience:

• Excellent organisational skills with the ability to manage multiple tasks and deadlines effectively.
• Strong attention to detail to ensure accuracy in records, attendance, and reimbursements.
• Clear and professional communication skills for liaising with colleagues, branch managers, and training providers.
• Proactive problem-solving skills to identify and escalate issues when needed.
• Ability to work independently while supporting the wider L&D team.
• Adaptability and willingness to learn new systems and processes.
• Reliability and accountability, with a strong sense of responsibility for maintaining compliance and smooth operations.

Desirable skills:

• Strong IT skills.
• Experience using learning management systems or similar training administration tools.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a team and build effective working relationships.
• Attention to detail and accuracy in record-keeping and reporting.
• Ability to prioritise tasks and manage multiple deadlines.
• Problem-solving mindset and proactive approach to challenges.
• Adaptability and willingness to learn new systems and processes.

What’s it like to be part of the Cera Team:

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.

APPLY HERE