adminJob Role: Customer Onboarding Assistant
Salary: £12.21 – £14.00 an hour
Location: Remote
Full job description
Job Summary
We are seeking a dedicated and enthusiastic Customer Assistant to help new users with onboarding. The role is part-time (2–5 hrs/week), and remote. Most of our customers are in the US, so availability during US afternoon hours (evenings UK time, weekends possible) is preferred.
Role Description
You’ll play a key role in ensuring a smooth onboarding experience: greeting customers via online chat, phone, or email, answering questions, performing light data entry, and following up with welcome messages. You’ll also log feedback, resolve simple issues, and help guide customers toward features that meet their needs. You must be available and responsive when notified of a new signup, with strong verbal/written English, clear communication, attention to detail, and a friendly manner. Experience in customer support or sales is a plus.
Pay
Starting base pay is £12.21/hr (UK minimum for 21+), plus commission for selling specific services. Payment is based on timesheets for actual customer-facing support time .
Job Types: Part-time, Temporary, Freelance, Zero hours contract
Pay: £12.21-£14.00 per hour
Expected hours: No less than 3 per week
Benefits:
- Flexitime
- Work from home
Work Location: Remote
APPLY HERE
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