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Customer Services Assistant 2 Job in BC Canada (Fraser Valley Regional Library)

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Full job description

Date closed: December 27, 2025

Job Type: Temporary
Affiliation: CUPE
Location: White Rock Library
Weekly Hours: 35
Schedule: Mon 12:30 pm to 8:00 pm; Tues 8:30 am to 4:00 pm; Wed 8:30 am to 4:00 pm; Thurs 9:30 am to 5:00 pm; Fri 9:30 am to 5:00 pm
Job Start Date: January 5, 2026
Job End Date: March 31, 2026
Pay Grade: 7
Min Wage: $33.19 hourly
Max Wage: $33.94 hourly

THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.

HERE IS WHAT YOU CAN BRING:

  • Proven commitment to providing exceptional customer service
  • Strong team spirit
  • A friendly, patient and outgoing personality
  • Desire and experience in developing children, teen and adult programming
  • Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
  • A solid work ethic and self-motivation
  • Knowledge of automated library systems
  • A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
  • A goal to strive for excellence
  • Computer experience with Microsoft Office plus excellent keyboarding skills
  • Eagerness to grow your skills, learn and explore

POSITION REQUIREMENTS:

  • Diploma in Library and Information Technology from a recognized institution
  • Up to six months work related and on the job customer service experience
  • Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:

  • Candidate should be prepared for a busy schedule of programming and outreach
  • Valid B. C. Drivers licence (minimum level ‘N’) is required

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.

APPLY HERE

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