We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
We are recruiting!
The role: Digital Health Records Clerk (Band 2 for up to 12 months)
The Department: Digital Health Records
We are looking for a methodical and Digitally fluent Digital Health Records Clerk to join our Digital Health Records team. In this role, you will be responsible for preparing and managing digital health records to ensure clinicians have accurate, up-to-date information ready for outpatient appointments. Your work will directly support the delivery of safe, efficient, and high-quality care.
You will need to be a highly organised and self-motivated individual with a proactive, can-do attitude, committed to delivering a high-quality digital patient record within the fast-paced and changing environment of Digital Health Records and Clinic Preparation.
Main duties of the job
· Review upcoming clinic schedules and prepare day forward packs (DFPs) from the electronic patient record systems.
· Ensure all relevant documents have been correctly uploaded e.g. referrals, Clinical Summaries or previous clinical correspondence.
· Flag missing or incomplete information and follow up with appropriate departments
· Maintain confidentiality and comply with data protection regulations (e.g., GDPR)
· Collaborate with clinical and administrative staff to streamline patient flow
· Support digital record audits and quality improvement initiatives
· Prepare physical health records for scanning, including sorting, removing staples, and categorising documents.
· Support the flow of incoming and outgoing Inpatient and Outpatient day forward packs.
Potential applicants should ensure they evidence the skills listed above in their application.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general education GCSE level equivalent Maths & English
- Ability to undertake additional training on departmental IT and manual systems
Experience
Essential criteria
- Able to demonstrate experience of attention to detail
- Previous experience of working as part of a team
Desirable criteria
- Experience and understanding of a Patient Administration System (PAS)
- Experience of an electronic Health Records tracking system
- Experience of an Electronic Document Management (EDM) System
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
- The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
- Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
- Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
- Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
- Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
- Safe
- Effective
- Caring
- Responsive and
- Well led