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Job Summary
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, responsible for managing appointments, patient records, and administrative tasks within a busy medical practice. This role offers an opportunity to contribute to a smooth-running healthcare environment while providing excellent customer service to patients and visitors.
Responsibilities
- Greet patients and visitors in a courteous and welcoming manner
- Manage appointment scheduling and cancellations efficiently
- Answer phone calls promptly and professionally, directing enquiries appropriately
- Maintain accurate patient records and update information as needed
- Handle administrative duties such as filing, data entry, and processing correspondence
- Ensure the reception area remains tidy and organised at all times
- Support other administrative staff with various office tasks as required
Qualifications
- Prior receptionist experience is highly desirable
- Proven organisational skills with attention to detail
- Excellent communication skills, both written and verbal
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Proficiency in using office software such as MS Office (Word, Excel)
- Friendly, professional demeanour with a strong commitment to patient confidentiality
- Previous experience in a healthcare setting is advantageous but not essential
This role is ideal for individuals who are proactive, personable, and eager to contribute positively to patient care. The position offers an engaging work environment where organisational skills and professionalism are highly valued.
Visit our website for job description and application form – www.stmelorhousesurgery.co.uk
Job Types: Part-time, Permanent
Pay: £12.51 per hour
Expected hours: 15 – 20 per week
Benefits:
- Company pension
- On-site parking
Work Location: In person
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