Virtual Entry Level Representative Job (Trinity)

Full job description

Job Overview
Join our dynamic team as a Virtual Entry Level Representative and embark on an exciting journey of delivering exceptional customer experiences from the comfort of your home! This energetic role is perfect for motivated individuals eager to develop their skills in sales, customer support, and client services. As a vital link between our company and our valued clients, you will handle inquiries, provide solutions, and foster positive relationships—all while honing your communication and technical skills in a fast-paced virtual environment. This paid position offers an excellent opportunity to kick-start your career with a supportive team that values growth, diversity, and enthusiasm.

Duties

• Respond promptly and professionally to customer inquiries via phone, email, or chat in multiple languages as needed
• Provide outstanding customer support by addressing questions, resolving issues, and offering product or service information
• Assist clients with account management tasks such as data entry, updating personal information, and processing transactions
• Conduct outbound calling campaigns to engage potential customers and promote products or services
• Maintain accurate records of interactions, transactions, and client details using Microsoft Office tools and customer relationship management (CRM) software
• Demonstrate excellent phone etiquette and communication skills to ensure positive client experiences
• Collaborate with team members to improve service delivery and share insights for process enhancements

Skills

• Multilingual abilities with fluency in English; bilingual skills are highly preferred to serve diverse client needs
• Strong sales aptitude with a proactive approach to outreach and client engagement
• Excellent customer service skills with a focus on building rapport and trust
• Proficient in data entry, typing, and using Microsoft Office applications such as Word and Excel
• Effective communication skills—both verbal and written—to clearly convey information and listen actively
• Experience with call center operations or outbound calling is advantageous
• Good analysis skills for troubleshooting issues and identifying client needs
• Knowledge of phone etiquette and professional demeanor during all interactions
• Basic computer skills necessary for navigating multiple platforms efficiently

This vibrant role is ideal for energetic individuals ready to make a difference in a virtual setting. If you’re passionate about helping others, eager to learn new skills, and excited to grow within a supportive environment—apply today!

Job Type: Full-time

Pay: $46,280.46 – $55,735.61 per year

Benefits:

• Flexible schedule
• Work from home

Work Location: Remote

APPLY HERE